This unit covers the knowledge, skills, and attitudes required to identify, 
gather, interpret and maintain information.

Summary of Learning Outcomes
Upon completion of the module, you will be able to:
 L.O. 1 - Identify and gather needed information
 L.O. 2 - Search for information on the internet or an intranet
 L.O. 3 - Examine information
 L.O. 4 - Secure information
 L.O. 5 - Manage information

This unit covers the knowledge, skills, and attitudes required to identify 
environmental work hazards, follow environment work procedures and comply with environmental requirements.

Summary of Learning Outcomes
Upon completion of the module, you will be able to:
 L.O. 1 - Identify environmental work hazards.
 L.O. 2 - Follow environmental work procedures
 L.O. 3 - Comply with environmental work requirements

This unit covers the knowledge, skills and attitudes to identify
relevant occupational safety and health policies and procedures, perform relevant occupational safety and health procedures, and comply with relevant occupational safety and health policies and standards.

Summary of Learning Outcomes
By the end of the module, you will be able to:
 L.O. 1 - Identify relevant occupational safety and health policies and procedures 
 L.O. 2 - Perform relevant occupational safety and health procedures, and 
 L.O. 3 - Comply with relevant occupational safety and health policies and standards

This unit covers the knowledge, skills, and attitudes required to 
solve problems in the workplace including the application of problem-solving 
techniques and to determine and resolve the root cause of routine problems.

Summary of Learning Outcomes
Upon completion of the module you will be able to:
✓ L.O. 1 - Identify the problem
✓ L.O. 2 - Assess fundamental causes of the problem
✓ L.O. 3 - Determine corrective action
✓ L.O. 4 - Communicate action plans and recommendations to routine problems

This unit covers the skills, knowledge and attitudes required in working as 
member of a team, interacting with co-members and performing one’s role in the team.

Summary of Learning Outcomes
Upon completion of the module, you will be able to:
✓ L.O. 1 - Develop effective workplace relationships
✓ L.O. 2 - Contribute to work group activities 

This unit covers the knowledge, skills, and attitudes to identify the efficiency 
and effectiveness of resource utilization, determine causes of inefficiency and/or 
ineffectiveness of resource utilization and convey inefficient and ineffective environmental 
practices.

Summary of Learning Outcomes 
Upon completion of the module, you will be able to: 
✓ L.O. 1 - Identify the efficiency and effectiveness of resource utilization 
✓ L.O. 2 - Determine causes of inefficiency and/or ineffectiveness of resource utilization 
✓ L.O. 3 - Convey inefficient and ineffective environmental practices 

 This unit covers the knowledge, skills, and attitudes required to present 
data/information appropriately. 

Summary of Learning Outcomes 
 
Upon completion of the module you will be able to: 
 ✓ L.O. 1 - Gather data/information 
✓ L.O. 2 - Assess gathered data/information 
✓ L.O. 3 - Record and present information 

 This unit covers the knowledge, skills, and attitudes in managing one’s 
emotions, developing reflective practice, and boosting self-confidence and developing self
regulation.

Summary of Learning Outcomes 
 
Upon completion of the module, you will be able to: 
 
✓ L.O. 1 - Manage one’s emotions 
✓ L.O. 2 - Develop reflective practice 
✓ L.O. 3 - Boost self-confidence and develop self-regulation 

This unit covers the skills, knowledge and attitudes to identify one’s 
roles and responsibilities as a member of a team.

Summary of Learning Outcomes
Upon completion of the module, you will be able to:
✓ L.O. 1 - Describe team role and scope
✓ L.O. 2 - Identify one’s role and responsibility within a team
✓ L.O. 3 - Work as a team member